require for the CS Service @ Royal Content Research

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require for the CS Service

Royal Content Research
0 to 3 Yrs
Kolkata
11 months ago
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Job Description

Customer Service
Roles And Responsibilities:

Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery.
Selecting and hiring new staff.
Monitoring the work of individual representatives and of the team.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Maintaining a pleasant working environment for your team

Employement Category:

Employement Type: Full time
Industry: Manufacturing
Role Category: Customer Service (International)Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: require for the CS Service

Contact Details:

Company: Manish Enterprises
Location(s): Kolkata

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Attach Resume Max 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

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Keyskills: customer support customer service operations customer service product knowledge

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Royal Content Research

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require for the CS Service @ Royal Content Research

Home > Customer Service (International)Customer Service (