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HP service manager role Job in Jio at All @ KnowledgeWorks Global

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 HP service manager role Job in Jio at All

Job Description

    JD for HPSM HP Service Manager 9.x Application Support, Alert monitoring, Log monitoring Debug and do RCA Understand the workflow/Architecture and application functions Understand the points/replication steps given by the L1 team Knowledge of ITIL, flow of Incident / Change / Problem Mgmt Worked in HP Service Manager 9.x version as administrator and perform compliance activity Ensure designs are in compliance with specifications along with the company specification. Capable of creating RCA Support continuous improvement by investigating alternatives and technologies SLA adherence Should be an excellent team player and should be able to take responsibility for the ticket Provide L2 support for the issues escalated by the L1 team. Knowledge in Unix, SQL, Java,

Employement Category:

Employement Type: Full time
Industry: IT Services & Consulting
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: HP service manager role Job in Jio at All

Contact Details:

Company: Jio
Location(s): All India

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Keyskills:   Unix SQL Java do RCA

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KnowledgeWorks Global

KnowledgeWorks Global Ltd. (KGL) is a leading provider of transformative publishing solutions, edtech products and digital transformation solutions. KGL offers specialized content services and cutting-edge technology solutions that help our clients to increase revenue, streamline operations, and e...