Front Office Executive
- vibgyor enterprises
- 1 to 4 Yrs
- Delhi, NCR
- 11 months ago
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Job Description
Company overview:-
It is a mnc company, based of delhi. we are here from the accumulated knowledge of 5000 years, has perfected this science called ayurveda. Company with its roots that go back to 1908, established its first manufacturing facility in kerala and since 1948, company has been propagating true & pure ayurveda to various parts of the world. We have 35 offices in india and world over.
Standard certification : iso 9001: 2008
Annual turnover: 700 - 1000 crore
Role:- Front Office Executive or Guest Relations Executive
Industry:- Hospitality or Healthcare
Working Location: Gurgaon, sector 46
Working days: 6 (monday to saturday), work from office
Role and Responsibility: - Work is 50% into Administration and 50% into Upselling or client followup
- Greets guest and processes Center registration (only Admin work)
- Develop good open communication and rapport with all clients.
- Client Handling, maintain records (Vendor support and management)
- Attending and contributing to the monthly sales strategy meetings.
- Liaison with external entities like vendor, agencies for collateral management, coordination and final delivery.
- Should be sales oriented to achieve the revenue targets.
- Creating a focus on attracting new business (Market research- tracking market competency)
- Responding and Conversion of leads into potential accounts
- Keeps current on center accommodations, services, and area attractions.
- Responds to customer inquiries for information.
- When walk in clients, you need to introduce about company`s products and services.
- Arranges for services requested by the guest by working with other departments as appropriate.
- Recognize return clients and ensure all clients expectations are met and exceeded at all times(Relationship Management).
- Stays current with developments in the center by reviewing and updating the communication log.
- Handles customer complaints, refers to center Manager wherever necessary.
Kindly connect me:
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Employement Category:
Employement Type: Full timeIndustry: Medical / Healthcare
Role Category: Front Office / ReceptionistFront Office / Guest Relations
Functional Area: Not Applicable
Role/Responsibilies: Front Office Executive
Contact Details:
Company: Vibgyor EnterprisesLocation(s): Delhi, NCR
Keyskills: inside sales business development outbound marketing lead generation guest relation executive front office executive
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