Required qualifications: Bachelors degree or equivalent work experience required; advanced degree preferred
Minimum 3 to 5 years of professional experience in providing ERP(D365FO Preferred) managed support service .
Demonstrated proficiency with financial and/or other business software systems required, including Microsoft Office Suite applications.
Knowledge of Microsoft Dynamics or other enterprise resource planning (ERP) systems highly desired.
Proven ability to learn, understand, and apply new systems and software Successful track record of functional expertise in one or more of the following areas: supply chain, warehousing, finance & accounting and retail and commerce.
Experience delivering training in various formats including classroom, one-on-one, and remote
Skilled in understanding customer needs and providing quality customer service
Experience with Azure DevOps, JIRA, ServiceNOW, Autotask or other IT Service Management
Software preferred Excellent oral and written communication and presentation skills in English Strong critical thinking, analytical, and problem-solving skills
Strong interpersonal skills, especially a customer service-oriented attitude Ability to multitask with strong attention to detail, organization, and time management
Ability to adapt to shifting priorities, demands, and timelines. Demonstrated leadership, versatility, and integrity.
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Regards
Minal