Need now Sr. FinOps Analyst - AR
- Disha Recruitment
- 4 to 7 Yrs
- Hyderabad
- 11 months ago
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Job Description
GAR (Global Accts Rec) is looking for a proactive, customer and detail oriented Collections Analyst whose main responsibility will be to manage and resolve receivables related queries received from Amazon customers. As a Collections Analyst, you will support Amazon s customers to resolve billing issues, reconcile accounts and drive monthly collection targets. The successful individual is expected to be self-motivated, be a quick learner, have strong ownership and earn trust with our customers to facilitate timely paymentKey job responsibilities
Summary of Responsibilities
Understanding of Accounts Receivables process
Follow-up with customers via emails and phone calls to ensure timely collection of payments for assigned portfolio
Maintain detailed post correspondence update on accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared
Collaborate with various stakeholders (Billing, Finance, Legal, Tax, Customer Service) to resolve customer disputes and queries, to establish and maintain good client relationships, both internally and externally
Monitor high-risk accounts and ensure timely escalation of challenges to management
Continually look at ways to improve the customer experience
Assist in streamlining and improving the accounts receivable process by identifying areas of improvement
Meet the monthly productivity goals
Reconcile complex accounts and have excellent attention to detail, Degree in Finance/Accounting/Business Studies or other related areas
4 to 7 years of experience in Accounts Receivables or other customer facing department experience
Ability to provide exceptional customer experience
Strong communication skills, both written and verbal
Good interpersonal skills and team player
Ability to take initiatives, meet tight deadlines and prioritize workload
Proficient in Microsoft Excel and Word
Graduation or a Bachelor's Degree in Accounting/Finance or a related field
Employement Category:
Employement Type: Full timeIndustry: IT - Software
Role Category: Statistics / Analytics
Functional Area: Not Applicable
Role/Responsibilies: Need now Sr. FinOps Analyst - AR
Contact Details:
Company: AmazonLocation(s): Hyderabad
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Keyskills: analysis accounts receivable ownership strong communication skills microsoft excel payments escalation
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