Oracle EBS Functional Consultant Field Service
- Mirchandanis Career
- 7 to 12 Yrs
- Mumbai
- 10 months ago
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Job Description
The Business Analyst role is a unique opportunity to boost the Global Enterprise Applications team s delivery of solutions and support of Field Service, Service Contracts and other Oracle Modules, all with an eye on process optimization and automation.
In this role, the Business Analyst will support Videojet s Global organizations in their use of Oracle EBS and other related applications. Using functional knowledge and an eye for business, you will guide the Customer Care and Operations business users along the path of converting process challenges into solutions.
Your responsibilities as the Business Analyst:
- Partner with the business to understand and document its business processes, issues, challenges, and opportunities.
- Document clear requirements, prepare functional design documents, lead project progress, and test solutions prior to release to users.
- With business counterparts, improve adoption of existing solutions, identify improvements to be made, and test upgraded functionality as provided by Oracle and other application solutions.
- Provide customer service to the business and ensure operational needs are met, including hands-on troubleshooting and support.
- Support process rationalization and standardization across various Videojet global business units.
We are looking for a professional who is:
- Motivated and driven to focus and direct energy and efforts towards achieving success.
- Entrepreneur solve problems and approach work with innovation at the forefront.
- Great teammate relationship savvy people who seek connections with both internal and external partners.
- Customer focused achiever - create commitment and trust through good work ethic and customer-focused, positive attitude.
Your Education and/or Background Experience will include:
- At least 7+ years as an Oracle Business Analyst/Functional Consultant or similar role, either in IT or within a Customer Care or Operations business unit.
- Bachelor s Degree in Business Administration, Computer Science, Information Systems, Engineering, or the equivalent combination of education, training, and experience. MBA a plus.
- Experience supporting Customer Care and Service Organizations on Oracle EBS 12.1 or 12.2, particularly Field Service, Install Base, Spares Management, Service Contracts and related modules like Inventory, Order Management, OLFM and Account Receivables. Exposure in Oracle EBS GL Module, Informatica and Salesforce are helpful but not required.
- Must have Oracle Technical skills
- Having exposure to Oracle Fusion is an added advantage.
- History of delivering IT solutions, from gathering requirements, managing partner resources, deployment and long-term solution support.
- Has worked in cross-functional project teams, in both a contributor and lead role.
Employement Category:
Employement Type: Full timeIndustry: Printing / Packaging
Role Category: ERP / CRM
Functional Area: Not Applicable
Role/Responsibilies: Oracle EBS Functional Consultant Field Service
Contact Details:
Company: Videojet TechnologiesLocation(s): Mumbai
Keyskills: erp business process sales documentation uat danaher business system install base customer care life sciences oracle fusion
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