- Head the function and define the strategic objectives, road map and goals for the Governance function keeping in mind the overall IT strategy and present/ future requirements of the business
- Lead the defining of the IT governance frameworks and establish governance systems, processes and control systems aligned to the IT vision
- Ensure there is adherence to tracking and monitoring of the defined budgets
- Continuously monitor and ensure adherence to defined governance protocols; Advise stakeholders as an SME with regards to adherence from governance perspective
- Track performance metrics, performance frameworks and IT service levels and ensure adherence to defined standards/ SLAs
- Effectively manage the team and ensure the required objectives are met
- Maintain oversight over fulfilling of project expectations (in terms of timelines, budget and quality) and adherence to defined SLAs
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Keyskills: it strategy it governance service levels performance metrics it sme map road control metrics
We are a New Delhi, India based company with a sales presence in Jacksonville, FL, USA offering a range of services in Software Solutions, Digital Marketing and Business Services. We specialize in working with businesses and devise solutions to enable them reach their business objectives. We work ...