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Desktop Support Engineer L1 &L2 @ Acma computers

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 Desktop Support Engineer L1 &L2

Job Description

:

  • Laptop/Desktop/Workstation (User Endpoints):
  • Formatting (windows 10 Latest Built n-3)
  • Ability to troubleshoot Hardware / OS Issues : Slowness /Hanging/Data recovery/Motherboard/SMPS related issue.
  • Basic Network troubleshoot of User Endpoints
  • Basic knowledge of MS Office-Word/PPT/Excel (Office 16 and above)
  • Basic knowledge of local/IP based Printer/Scanner installation, paper jam issue/printing options & ability to troubleshoot the integration issues
  • Basic knowledge of back up tools Like SCDPM or any storage tools as per previous organization. 

 

                                                                                                                                                                                                       Any Specific Skills :

Good Communication,

Outlook (Office 16 and above )
Configuration
Backup and archival process
PST/OST
knowledge of MS Teams/Skype for Business
Installation of Antivirus.
Ticketing tool knowledge
Bit locker
SCDPM
SCCM

Certificate Required: MCSA - SQL DBA

Employement Category:

Employement Type: Full time
Industry: IT - Hardware / Networking
Role Category: Hardware / Telecom Equipment DesignNetwork / System Administration
Functional Area: Not Applicable
Role/Responsibilies: Desktop Support Engineer L1 &L2

Contact Details:

Company: Acma Computers
Location(s): Mumbai

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Keyskills:   desktop support installation configuring mcsa printer support troubleshooting hardware support

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Acma computers

Acma computers Ltd. is a leading IT service Provider in India, developing and implementing Solutions & Services for customers of diverse sectors & sizes. We have been in the forefront of the IT revolution using our rich experience of 25 years. We provide, end-to-end services ranging from con...