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Technology Support Engineer Job in Accenture

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 Technology Support Engineer Job in Accenture

Job Description

    Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Microsoft Active Directory Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As a Technology Support Engineer, you will resolve incidents and problems across multiple business system components, ensure operational stability, create and implement Requests for Change (RFC), and collaborate with vendors for issue analysis and resolution. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Implement effective troubleshooting strategies. - Update knowledge base articles. - Collaborate with vendors for issue analysis and resolution. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Active Directory. - Strong understanding of IT operations. - Experience with incident and problem resolution. - Knowledge of Requests for Change (RFC) processes. - Hands-on experience in troubleshooting business system components. Additional Information: - The candidate should have a minimum of 5 years of experience in Microsoft Active Directory. - This position is based at our Bengaluru office. - A 15 years full-time education is required.,

Employement Category:

Employement Type: Full time
Industry: IT Services & Consulting
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: Technology Support Engineer Job in Accenture

Contact Details:

Company: Accenture
Location(s): Jaipur

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Keyskills:   IT operations incident problem resolution

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Accenture

Accenture (NYSE: ACN) is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions unde...