Job description: Skills: Looker along with DBMS/SQL/Advanced SQL Location: Hyderabad - Good understanding of all Looker components, services to assist end user queries for Looker product - Working knowledge of Looker Product support is additional plus - Escalate the issues in timely manner to product engineering team as required and adhere to SLA timelines - Good understanding of Looker admin related tasks - Able to handle Deployments/ GIT Workflows. - Modify UI Look & Feel using basic inbuilt native looker capabilities - Assist new and existing customers by explaining features, clarifying operating instructions, and providing troubleshooting tips. - Able to diagnose technical issues and assist with user requests. - Escalate requests and issues to the appropriate internal team. - Multi-task, problem-solve, and prioritize in a fast-paced working environment. - Record detailed information into a work order/service ticketing system for all calls/emails. - Review requests to identify unresolved and connects with the respective users to schedule the appropriate service.,
Employement Category:
Employement Type: Full timeIndustry: IT Services & ConsultingRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Looker/SQL Job in Cognizant at Hyderabad