Senior Engagement Head |17+ years |Chennai
- Capgemini
- 15 to 20 Yrs
- Chennai
- 12 months ago
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Job Description
- Job Description Capgemini is seeking a Sr Director level executive for Senior Enangement head role. Primary Skills Demonstrated experience leading people and developing effective diverse & Large teams. Act as a senior point of escalation. Maintains and applies a broad level of expertise across the functions and services delivered across Client organization. To drive and deliver strategic initiatives & Transformational projects as committed to the client in conjunction with the Transformation and innovation office, Champions innovation and leads the creation of new ideas to deliver process and productivity improvements. To drive people development including communication, idea generation and solution implementation. Actively encourages a culture of escalation, openness and teamwork. To create collaborative relationships with the Client Organization and act as a trusted advisor on operational matters including taking ownership and resolving issues. Responsible for the effective management of the team, Acts as key point of contact in operational matters globally. Communicate plans and operating solutions designed to enhance services provided to the Client organization, increase functional efficiency and reduce operational risk. Liaise with internal and external Auditors with regards to section processes and controls. Ensures comprehensive procedural documentation is in place and adhered to across all key operational processes. Upholds and maintains service level agreements across Functional Areas Responsible for ensuring the ongoing effectiveness of controls in response to changes in business process, market practice or regulations. Recruits, plans and manages the development of direct reports, including succession planning, and other team members. Ongoing engagement with Client and evaluation of industry and regulatory changes, thinking strategically to anticipate challenges and taking steps to proactively address. Promote a client centric culture focused on providing a high level of service, including swift escalation and remediation of operational issues that could negatively impact the Client resulting in financial and reputational risk. Secondary Skills He/She/They will have 18-23 years of experience with a strong project track record and demonstrated P&L contribution to sales. A bachelors degree is required; MBA is strongly preferred. Education & Qualifications: University graduate/postgraduate / MBA Min experience if 15-20 years in similar roles managing large operations and diverse teams Possesses strong communication skills with the ability to establish and build trust with internal key stakeholders and partners Energetic, flexible, collaborative, proactive leader Strong influencing and negotiating skills Experience of leading and successfully delivering change initiative Strong knowledge of operational Delivery in a Client environment,
Employement Category:
Employement Type: Full timeIndustry: IT Services & ConsultingRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Senior Engagement Head |17+ years |ChennaiContact Details:
Company: CapgeminiLocation(s): Chennai
Keyskills: leadership team management strategic initiatives innovation communication relationship management operational management risk management recruitment succession planning client engagement regulatory compliance change management
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Capgemini
Capgemini is headquartered in Paris, France and operates in more than 40 countries. They are one of the world’s largest providers of Consulting, Technology, and Outsourcing. Above all, Capgemini is a people company— 120,000 people in North America, Europe, South America and the Asia ...
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