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Hiring For Service desk Analyst - Mumbai @ Tech Mahindra

Home > Back Office / Web / Transaction Processing

 Hiring For Service desk Analyst - Mumbai

Job Description

Greetings form Tech Mahindra...!!

Find the job details below.

Qualification: Under Graduation or Graduation:Good communication is mandatory

Exp: Under Graduates with 2 Years of Exp In Service Desk.

Non Tech Graduates with 1 Year Exp in Service Desk.

B. Tech Freshers can apply ( Electronics & Telecommunication or Software Engineering) can apply ( Not for Civil or Mechanical engineers who are freshers )


Salary: 2.5 to 4.2 LPA + Incentives

Location: Mumbai.

Key skills:

Providing technical assistance for questions and problems

Responding to queries via chat, email, or phone

Understanding of MVNO, MNP, Core and RAN side of telecom is preferred 

Knowledge of RAN / Core systems to diagnose the problem is preferred 

 ITIL certification is desirable

Experience in managing OSS and BSS tools is preferred

Excellent communication in English is mandatory.

24*7 shift / Cab is available.

Contact Person: Shivani(8523070***)  

Share your resume (BS*******2@Te*********a.com)

Job Classification

Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Back Office/Web/Transaction Processing
Role: Back Office/Web/Transaction Processing
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization, Graduation Not Required
Post Graduation: Any Postgraduate in Any Specialization, Post Graduation Not Required
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required

Contact Details:

Company: Tech Mahindra
Location(s): Mumbai

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Keyskills:   service desk Desktop Support

 Job seems aged, it may have been expired!
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₹ 2,50,000 - 4,00,000 P.A

Tech Mahindra

Hutchison Global Services is the fastest growing international 3rd Generation telecom & multimedia brand owned by the Hutchison Whampoa Group. HGS is currently present in ten countries the UK, Ireland, Italy, Israel, Australia, Austria, Denmark, Norway, Sweden and Hong Kong.