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Capgemini Looking for TTS Tech Support | 2-4

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 Capgemini Looking for TTS Tech Support | 2-4

Job Description

    Full Job Description Job Description Handle frontline troubleshooting. Any issue encountered in the contact center is forwarded to TTS Technology Support mailbox. Performance management of Oracle Service Cloud Application Management. Provide support for Five9 Telephony system. Support Virtual Observer system by ensuring desktops are configured properly, requesting account setups, and confirming that the calls are being recorded. Update/maintain SharePoint site or troubleshoot access issues. Primary Skills Experience in International Contact Centre operations for tech Support. Should have experience in frontline troubleshooting software and hardware issues. Secondary Skills Excellent communication skills. Candidate should be willing to work in a 24/7 environment.,

Employement Category:

Employement Type: Full time
Industry: IT Services & Consulting
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: Capgemini Looking for TTS Tech Support | 2-4

Contact Details:

Company: Capgemini
Location(s): Kolkata

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Keyskills:   Tech Support SharePoint

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Capgemini

Capgemini is headquartered in Paris, France and operates in more than 40 countries. They are one of the world’s largest providers of Consulting, Technology, and Outsourcing. Above all, Capgemini is a people company— 120,000 people in North America, Europe, South America and the Asia ...