Process Associate- Life Insurance
- Genpact
- 1 to 5 Yrs
- Other Maharashtra
- 11 months ago
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Job Description
- Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Process Associate- Life Insurance Transactions Responsibilities Transaction processing according to standard work & SOP Prioritize transactions according to detailed guidelines to meet SLA Plans and prioritizes tasks and work responsibilities to achieve objectives! Comprehending and responding to customer inquiries. Identify, research, and resolve problems. Assist with/perform other team tasks as the need arises. Ability to accurately interpret and compile information from a variety of sources and systems Ensure that turnaround time and quality of the work meets Company service standards Work well with Onshore /Offshore and customer in an encouraging and professional manner via email and on calls Handle own work in process and support team efforts to ensure that individual, team goals are met. Maintain key records like working files, email for reference and audit purpose Ability to handle basic day to day requirements of excel Qualifications we seek in you! Minimum Qualifications / Skills Graduation in any stream except B.Tech and Technical Graduation & Law Preferred Qualifications/ Skills Relevant experience in similar process Life Insurance policy admin Experience in processing of client changes transactions like Address Change, Name Change, Beneficiary and Ownership changes, Return mail, Correspondence Exposure to Life Policy Admin systems like CFO, CK4, CNB, Ingenium, Vantage, IPAS, PACE, ORD, TAS2000, TRADNY, ULANY, ULAS, ULB, ULM, ULP, ULU, ULX, VTGF Good English Communication (Both written & verbal) Talocity Score of >50 Proactive communication & High analytical skills should be able to foresee issues and suggest solutions, with impactful data Displays energy and enthusiasm in approaching the job Ability to work under pressure and meet deadlines, while maintaining a positive attitude and providing outstanding customer service Ready to work on stretched working hours Ability to independently work well with internal and external customers Customer service focus Basic Computer knowledge along with typing speed of 20 words/minute Job Process Associate Primary Location India-Pune Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jan 31, 2025, 3:15:11 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time,
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Process Associate- Life InsuranceContact Details:
Company: GenpactLocation(s): Other Maharashtra+ View Contact
Keyskills: High analytical skills Basic Computer knowledge
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