Senior Manager - Change & Communication
- Genpact
- 5 to 9 Yrs
- Other Karnataka
- 11 months ago
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Job Description
- Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Senior Manager/ Manager, Change and Communication Lead Role Ensure a pro-active and effective two-way engagement in the OpCo to manage change and mitigate the impact of the DBB implementation in the organization by supporting the Program Manager / Transition Manager with a structured change approach, communications planning, and delivery. Create and implement change strategies to maximize employee awareness and ownership of the change. Responsibilities Leading change management strategy for CORE, acknowledging all aspects of change - analysis, plan, implementation, communication, and other associated change considerations. Developing change management processes and tools to support the integration and engagement with change management principles. Support the Transition Team to achieve a successful transition through advising and collaborating on the change challenges and best practice approach. Support the Regional Programme Manager to establish, maintain and execute the communications plan. Creating the change management strategy and plan and put this into action, tailored to OpCo needs and timelines. Analysing and evaluating the impact of changes, consulting and advising project teams on change management Identifying opportunities and providing expertise to build resilience to change across the organisation. Support the onboarding, training, and assessment of Key Users Support the identification, onboarding, and training of Change Agents (where applicable) Set-up a Communication plan (OpCo and Region level) Evaluate trainings and communication. Ensure the relevant transition toolkit clusters are up to date and tools and templates are according to best practices. Qualifications we seek in you! Minimum Qualifications Graduate / University masters degree Preferred Qualifications/ Skills Relevant years of relevant change management experience Experience working within and implementing complex change projects, developing, and delivering change strategy, plans and communications, and designing change interventions. Experience of facilitating and guiding change initiatives, managing teams without managerial influence Strong stakeholder management capabilities and excellent skills in relationship building and collaboration at all levels of the organization. Excellent presentation skills and Excellent written and verbal English, French is a plus. Good organizational skills Strong cultural awareness and versatility in styles Flexible and adaptable; able to work in ambiguous situations, dealing with complexity and time pressure. Proactive in identifying and solving problems/issue. Job Senior Manager Primary Location India-Bangalore Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jan 31, 2025, 4:53:48 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time,
Employement Category:
Employement Type: Full timeIndustry: BFSIRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Senior Manager - Change & CommunicationContact Details:
Company: GenpactLocation(s): Other Karnataka+ View Contact
Keyskills: Change Management Communication Stakeholder Management Relationship Building Presentation Skills Problem Solving
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