Manager- HRO Job in Genpact at Other Haryana
- Genpact
- 5 to 9 Yrs
- Other Haryana
- 12 months ago
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Job Description
- Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Senior Manager/ Manager- HRO Were looking for someone with strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment Responsibilities 1) HR Admin, Recruitment, C&B a. Lead the team responsible for managing the Employee Services, C&B administration & recruitment admin processes b. Ensure adherence to SLAs as agreed for the respective processes c. Work closely with quality team in identification and implementation of improvement ideas d. Provide coaching and mentoring to the team and manage client stakeholders e. Monitor and resolve day to day issues & escalations, if any, by co-ordinating with the client team & Process owners f. Work closely with client/Process owners to ensure that any process changes / updates are communicated timely to the team members in India g. Review process performance and report out performance dashboards on a regular basis b. Ensure adherence to SLAs as agreed for the respective processes d. Work closely with Process owners to ensure that any process changes / updates are communicated timely to the team members in India e. Review process performance and report out performance dashboards on a regular basis Qualifications we seek in you Minimum qualifications Commerce Graduate (PG an added advantage) MBA (HR)- Added Advantage Preferred qualifications Exposure to Transition of a new HRO process is important Delivers oral and written communications that have clarity and impact. Should have E2E HRO knowledge HR skillset and experience Advanced Knowledge of Oracle HCM Should have managed a team Working experience in SOX controls; Responsible for both internal and external audits JobManager Primary LocationIndia-Gurugram ScheduleFull-time Education LevelBachelor's / Graduation / Equivalent Job PostingFeb 6, 2025, 1:16:33 AM Unposting DateMar 8, 2025, 12:29:00 PM Master Skills ListOperations Job CategoryFull Time,
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Manager- HRO Job in Genpact at Other HaryanaContact Details:
Company: GenpactLocation(s): Other Haryana
Keyskills: Recruitment Quality Management Coaching Mentoring Process Improvement SLA Management Performance Monitoring Communication Skills Auditing HR Admin
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