Ticket Booking Executive Job in Ababil @ Omega Healthcare

Job Description

Skills: Customer service expertise, Reservation systems proficiency, Travel software expertise, Multitasking in fast-paced environments, Attention to detail, Telephone etiquette, Data entry accuracy, Problem-solving in booking scenarios, Job Title: Ticket Booking Executive Reports to: Team Lead/Manager Department: Customer Service/Operations Location: [Madhavaram,Chennai] Job Summary We are seeking a highly organized and customer-focused Ticket Booking Executive to join our team. The successful candidate will be responsible for booking tickets, handling customer inquiries, and providing excellent customer service. Key Responsibilities Ticket Booking: Book tickets for customers via phone, email, or online platforms. Customer Service: Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner. Ticket Modifications: Assist customers with ticket modifications, such as changes to travel dates or cancellations. Travel Documentation: Ensure that all travel documents, such as tickets and travel itineraries, are accurate and complete. Communication: Communicate with customers, airlines, and other stakeholders to resolve issues and provide updates. Reporting: Generate reports on ticket sales, customer feedback, and other key metrics. Contact -HR Akash- hidden_mobile,

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