Vacancy for Team Leader-Reputed Food @ Kaveri Devidas Bovi

Job Description

SALARY : 2 LPA- 3 LPA LOCATION : Kollam, Kerala, India VACANCIES : 1 QUALIFICATION : Any Graduate in any specialization MALE/FEMALE : Male/ Female EXPERIENCE : 1-2 years

JOB DETAILS
1 Ensures the delivery of brand promise and provides exceptional guest service at all times.
2 Provides excellent service to internal customers in other departments as appropriate.
3 Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
4 Maintains positive guest and colleague interactions with good working relationships.
5 Establishes a rapport with guests maintaining good customer relationships.
6 Keep yourself updated with the hotel s purpose and brand guidelines to create meaningful connections at every stage of touch point to make a difference in the lives of those you come in contact with every day.
7 Assists to improve productivity levels and the need to prudently manage utilitypayroll costs within acceptable guidelines.
8 Assists to ensure that the outlet is operated in line with maximising profit while delivering on the brand promise.
9 Assists the Outlet Manager to achieve the monthly and annual personal target and the outlet s revenue.
FUNCTIONAL AREA
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Employement Category:

Employement Type: Full time
Industry: Recruitment Services
Role Category: General / Other Software
Functional Area: Not Applicable
Role/Responsibilies: Vacancy for Team Leader-Reputed Food and

Contact Details:

Company: Seven Consultancy
Location(s): Kollam

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Keyskills:   customer relations quality coaching customer complaints sla sales beverage industry guest service