for Team Leader-Reputed Food & Beverage @ Northern Trust Corp

Job Description

SALARY : up to 3 Lakhs LOCATION : Mumbai, Maharashtra, India VACANCIES : 1 QUALIFICATION : Any Graduate MALE/FEMALE : Male/Female EXPERIENCE : 3 to 5 years

JOB DETAILS
1 Ensures the delivery of brand promise and provides exceptional guest service at all times.
2 Provides excellent service to internal customers in other departments as appropriate.
3 Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
4 Maintains positive guest and colleague interactions with good working relationships.
5 Establishes a rapport with guests maintaining good customer relationships.
6 Keep yourself updated with the hotel s purpose and brand guidelines to create meaningful connections at every stage of touch point to make a difference in the lives of those you come in contact with every day.
7 Assists to improve productivity levels and the need to prudently manage utility/payroll costs within acceptable guidelines.
8 Assists to ensure that the outlet is operated in line with maximising profit while delivering on the brand promise.
9 Assists the Outlet Manager to achieve the monthly and annual personal target and the outlet s revenue.
FUNCTIONAL AREA
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Employement Category:

Employement Type: Full time
Industry: Recruitment Services
Role Category: General / Other Software
Functional Area: Not Applicable
Role/Responsibilies: for Team Leader-Reputed Food & Beverage

Contact Details:

Company: Seven Consultancy
Location(s): Mumbai

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   customer relations coaching sales guest service customer complaints sla quality