Senior Customer Service Executive - Mumbai @ Teleperformance

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Senior Customer Service Executive - Mumbai

Teleperformance
1 - 6 years
Mumbai
11 months ago
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Job Description

Responsibilities:

Handle International calls from client across various time zones (US/UK)
Provide exceptional support through phone,email or chat to resolve customer queries.
Work on rotational shifts including weekends and holidays as per business requirements
5 days working with any 2 week off.
HSC with 6 months exp / Graduate fresher needed.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations,
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers

Contact Details:

Company: Teleperformance
Location(s): Mumbai

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Keyskills: Customer Service Communication Skills Spoken English Chat Support Rotational Shifts

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₹ 2-4.5 Lacs P.A

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Your name (*)

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Teleperformance

Motivated by challenges and delivering exceptional outsourcing services for over 20 years, Teleperformance in India is a leading provider of Digital Integrated Business Services. We offer omnichannel Customer Experience Management, Back-Office Services and Transformation Solutions to leading glo...

Senior Customer Service Executive - Mumbai @ Teleperformance

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