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Virtual Relationship Manager-IDFC Bank @ Idfc First Bank

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 Virtual Relationship Manager-IDFC Bank

Job Description

  • Serve our most affluent customers & drive growth by ensuring excellent engagement & customer service.
  • Act as the primary point of contact and be responsible for initiating, building & maintaining deep relationships with these customers to address all their banking needs, products and servicing requirements.
  • Fully own the book, growth and customer service KPIs for mapped portfolio.
  • Collaborate with product specialists and subject matter experts to provide tailored solutions that align with customers' specific requirements.
  • Work with internal teams to drive on-ground innovation and bank's strategic initiatives.
  • Demonstrate a solution-oriented mindset, ensuring seamless onboarding onto Mobile/Net Banking platforms, facilitating Bill Pay services, promoting SIP, Insurance, and Investment solutions, as well as facilitating Retail, SME Loans and other pertinent banking programs.
  • Enforce strict adherence to the bank's policies and regulatory compliance measures.
  • Provide assistance during audits, ensuring conformity to internal and external regulations and guidelines

Job Classification

Industry: Banking
Functional Area / Department: BFSI, Investments & Trading,
Role Category: Banking Operations
Role: Relationship Manager
Employement Type: Full time

Contact Details:

Company: Idfc First Bank
Location(s): Mumbai

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Keyskills:   Relationship Management Portfolio Management Customer Experience Audit Management Strategic Initiatives Investment Advisory Customer Engagement Investment Products

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Idfc First Bank

About Capital First Limited: CFL is listed on BSE and NSE (Stock Code: CFL). The company provides Mortgage loans to SMEs against pledge of property, Gold Loans to retail customers, Consumer Durable Loans, Two wheeler loans, and senior secured Wholesale loans. During the last year the company expande...