WLAN & VPN two factor authentication setup and troubleshooting.
Operational Documentation & Knowledge Base Maintenance
First line Windows server support
SCCM client troubleshooting
Working with hardware vendors on fixing Hardware issues
Consult and Escalate tickets to 2nd/3rd level support to find resolution.
Order or buy computer systems and liaise with purchase and supplies department.
Maintain computer peripheral devices like printers and resolve associated problems.
Advanced & TI specific Application Installation & Configuration
Service Pack, Windows patching & Virus Signature Management
Knowledge of network security practices and anti-virus programs.
Conduct remote desktop troubleshoot to end-users along with documentation ticket maintenance.
Maintain technical documentation as may be required.
Employement Category:
Employement Type: Full time Industry: IT - Software Role Category: Application Programming / MaintenanceClient Server Functional Area: Not Applicable Role/Responsibilies: Desktop Support Engineer
Contact Details:
Company: Mackenzie Modern It Location(s): Multi-City, India