International Customer Service Representative
- BDS Services
- 0 to 4 Yrs
- Other Maharashtra
- 1 year ago
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Job Description
- Job Description Details Location: Kanjurmarg Company name: BDS Services Pvt Ltd. Website: www.bdsserv.com Introduction BDS Services Pvt Ltd, a professional B2B database management company. HQ Located in Mumbai, India and having branch offices in London & Amsterdam. Founded in 2009, BDS is a reliable organization in providing back office administrative services such as Online and Offline data entry services, Data processing, Data conversion, Data Validation, List Buildup (Bespoke Data Creation), Web Research/Data Mining and Controlled Circulation Services. BDS has been committed to provide outsourcing solutions across a wide range of platforms and technologies at competitive prices, excellent customer support and quality of deliverable's. Our company has always been driven with the aim of forging long-term relationships with our clients by delivering services that are accurate, comprehensive, cost-effective and efficient. We have always aimed at implementing the positive aspects of our experience in our services. The Role To identify, research and contact senior level executives within a variety of business and industry sectors. To be able to present an appropriate business proposition to the qualified decision maker, with the intention of increasing the business. Key role features To establish contact with key decision makers and deliver a compelling and intelligent business proposition fully compliant with company requirements To ensure effective communication throughout the business proposition and closing deals. Ensure all targets (personal and company) are regularly met and any problems or issues are identified working towards appropriate resolution. To respond to customer enquiries in a prompt and professional manner ensuring realistic expectations are set and delivered upon. Ensuring all business is fully compliant and meets company requirements. Work as a part of a team in achieving revenue targets. To ensure the companys CRM system is updated and kept accordingly Lead by example Achievement of targets of both personal and company Regularly increasing levels of performance Ongoing development across all skill sets and channels to market demonstrating a willingness to personally develop ones self To achieve personal revenue targets and contribute appropriately to the achievements of team revenue target Requirements Minimum of 6 Months of work experience Preferably from BPO / KPO Background Freshers with good English communication skills are also welcome. Proficient English communication skills (spoken and written) Experience in cold calling Experience managing a client database Able to work under pressure and meeting deadlines Excellent negotiation skills Be a sociable person, with the ability to network and be self-motivated,
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Customer Service (Domestic)Functional Area: Not SpecifiedRole/Responsibilies: International Customer Service RepresentativeContact Details:
Company: BDS ServicesLocation(s): Other Maharashtra+ View Contact
Keyskills: Cold Calling Negotiation Skills Networking
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