Your browser does not support javascript! Please enable it, otherwise web will not work for you.

L1 IT Support Chennai Job in Stemz Healthcare

Home >

 L1 IT Support Chennai Job in Stemz Healthcare

Job Description

    L1 IT Support Chennai Permanent Role Responsibilities Address user tickets regarding hardware, software , Applications and networking Install, upgrade, support and troubleshoot Windows, Microsoft office products and any other authorized desktop applications Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment Responsible for monitoring, operating, managing, troubleshooting, and restoring to service any terminal service client, personal computers (PC) or notebooks that has authorized access to the network Knowledge of network and anti-virus programs Ability to perform on-site & remote troubleshooting and provide clear instructions Address & Resolve user tickets raised via email , Phone , Ticket System , Whats app ,any Authentic Channel. Walk users through applications sessions , Queries , training & resolution Interact with End User, understand Query , resolve , escalate , if required. Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until the resolution of an issue Record technical issues and solution Direct unresolved issues to the next level of support personnel Follow up with users on Tickets and get them resolved within TAT. Report users feedback Help create technical documentation and manuals Supervising the administration of systems to ensure availability of services to authorized users. Basic Knowledge of Software Languages and Database. Proven work experience as an Application support Engineer or similar role. Excellent problem-solving and multitasking skills Customer-oriented attitude Flexible to support "round-the-clock" operations Flexibility to some travelling Ability to communicate in an understandable, polite, and friendly manner, both written and verbal desire to grow and learn new technologies Team spirit,

Employement Category:

Employement Type: Full time
Industry: IT Services & Consulting
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: L1 IT Support Chennai Job in Stemz Healthcare

Contact Details:

Company: Stemz Healthcare
Location(s): Chennai

+ View Contactajax loader


Keyskills:   Hardware Software Networking Windows Microsoft Office Printers Computer Hardware Troubleshooting Remote Troubleshooting Technical Documentation Database Application Support Communication Team Spirit Network Problemsolving

 Job seems aged, it may have been expired!
 Fraud Alert to job seekers!

₹ Not Specified

Similar positions

Business Advisory - Gen Ai (bfsi Domain)

  • LTIMindtree
  • 10 to 14 Yrs
  • All India
  • 8 days ago
₹ Not Disclosed

Test Engineer

  • Triforce Inc. Hiring
  • 3 to 7 Yrs
  • All India
  • 10 days ago
₹ Not Disclosed

Procurement Finance Specialist

  • Siemens Energy
  • 2 to 6 Yrs
  • Ahmedabad
  • 14 days ago
₹ Not Disclosed

Supply Chain Analytics & Planner

  • Dhanvantarilokasiri
  • 1 to 5 Yrs
  • All India
  • 20 days ago
₹ Not Disclosed

Stemz Healthcare

Stemz Healthcare provides medical services to its client governments that require an integrated medical test solution as part of the visa application processing and biometric enrollment regime. Some of the key medical services that are provided include essential medical check-up, various...