Urgently Required Store Manager @ Future Retail

Desired Candidate Profile

Urgently Required Store Manager with Retail background(Food/Fashion) or Hotel Industry in East Zone(Nagpur, Raipur, Bihar, Jharkhand, West Bengal, Orissa, North-East)

Job Description:
REVENUE GENERATION:
* Preparation of budget.
* Achieving sales targets/ABP & ensuring profitability of the store.
* Achieving budgeted numbers on Conversions, Bill Size, Value per Customer.
* Implementing measures for Cost Control.
* Achieving PBDIT.
* Developing new avenues for promoting the business.
OPERATIONS:
* Ensuring all activities during store opening and store closing.
* Ensuring that all Cash tills are functioning optimally and minimum manual bills are prepared.
* Co-ordinating with IT on issues relating to cataloguing, cashiering, schemes etc.
* Co-ordinating with Category Management team to ensure proper running of the schemes.
* Oversees outsourced functions of Housekeeping and Security, with a view to optimise their utilization.
PEOPLE MANAGEMENT
* Providing on the job training to staff.
* Imparting training to DMs, ADMs on Product Knowledge, Merchandising, Inventory Management, Sales Planning, Sales Budgeting in co-ordination with the HR,
* Ensures that all employees are disciplined and adhere to the stores policies.
* Inspects staff grooming
* Develops & maintains a motivated and enthusiastic team who would achieve and exceed targets.
* Creates a professional environment for internal as well as external customers.
* Boosting staff morale and developing the right attitude and team spirit in them.
* Discipline and decorum maintenance.
* Identification of potential people for higher responsibilities.
* Building relationships with institutes in and around the store for recruitment and for promotions.
* Succession planning.
* Responsible for Grooming and development of staff for future roles.
* Optimise employee productivity through effective communication and transparency.
* Minimize attrition.
* Ensure team should get incentives based on their targets.
MARKETING
* Create/maintain a brand image of Food Bazaar.
* Co-ordinate with marketing department at Zonal Office for implementing marketing strategies/promotions.
SPACE MANAGEMENT
* Analyse space allocation category-wise and subcategory-wise with respect to the Sales generated, stock capacity and seasons.
* Increase or decrease space allocation and make alteration of fittings on the basis of such analysis.
SHOP IN SHOP
* Appointment of shop in shops.
* Monitoring the performance through various reports.
* Space selling for advertisements, displays, and promotions
CUSTOMER SERVICE
* Resolving customer complaints.
* Interacting with customers & obtaining their feedback.
* Monitoring activities of CSD.
* Formulating policies and processes to make CSD more customer friendly and effective in its purpose.
* Addresses concerns and queries of customers by being personally available to them
* Customer Relations Management.
* Lends a direction towards Customer Service Management.
INVENTORY MANAGEMENT
* Approves the Good Receipt Note (GRN) for Food Bazaar.
* Co-ordinates with Warehouse In charge for stock movement both inward & outward.
* Ensures that optimum stock levels are maintained by all the departments through an efficient ordering system.
* Ensures that no good moves out of the store without proper delivery challan.
VISUAL MERCHANDISING
* Maintains the look of the store in consultation with the Visual Merchandiser.
* Visual Presentation of merchandise.
* Identify, lend direction, strategy to the placement of tools of Visual Merchandising.
* Improving & maintaining the faade of the store.
* Ensure clear-cut communication through signage's.
LIAISONING
* Liaison with various Govt. bodies for permissions and licenses required for smooth operations of the Store.
* Liaison with Corporates and Institutions for bulk sales to them.
* Maintain cordial relation with mall management authorities.
COMPETITION MAPPING
* Develop awareness about the organized, unorganised retailing segments and identifying their strengths and weaknesses.
* Identifying competitors in each and every category. Comparing their prices, their suppliers with that of ours.
* Comparing the physical appearances, fixtures, lighting and area allocation per category of competitors' vis- -vis those of Food Bazaar.
* SWOT analysis of all the major surrounded authorities.
PRODUCT UPDATES
* Updates the merchandising team of the latest trends in the market.
* Update the merchandising team of the fast movers/slow movers and making marketing strategy in coordination with category to ensure desired stock turnover.
CONTROLLING PILFERAGE
* Develops systems to control pilferage/shoplifting.
* Identification of the merchandise likely to be pilfered.
* Identifying areas in the store where security is to be beefed up.
SUPPORT NEW STORE OPENING
* Provide assistance to the project team in terms of liaisoning with Govt. bodies, compliance issues, and setting up of systems & processes.
* Identifying staffs that have expertise in their functional areas, and assigning them the responsibility of guiding the new project team in setting up the systems & processes.
GENERAL MAINTENANCE
* Supervising the fixed assets in the store.
* Handling the local purchases of materials for maintenance as and when needed.
* Monitoring electricity and AC usage and ensuring optimum utilization of energy, thereby resulting in Cost Reduction.

Job Specifications:
* MBA/ PG Diploma in retail, sales and marketing would be added advantage.

Education:

UG:   Any Graduate - Any Specialization, B.B.A / B.M.S - Management, Other Graduate, BHM - Hotel Management

PG:  Any Postgraduate

Doctorate:  Doctorate Not Required

Contact Details:

Company:   Future Retail Limited

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Keyskills:   retail sales marketing strategy customer service management mall management store management inventory management customer relationship sales achievement sales planning sales promotion