Ensuring timely and accurate customer service. Scheduling shifts and supervising front-office personnel including receptionists security guards and call center agents. Training and supporting office staff. Handling complaints and specific customers requests.
We are looking for a responsible Front office manager who will be in charge of our reception area acting as our company's face and ensuring our visitors are properly welcomed. Your duties will also include coordination of all front desk activities.
You should possess a pleasant personality together with a dynamic professional attitude to supervise and lead our team. You should also be able to deal efficiently with complaints and have a solid customer service approach.
Keyskills: organization leadership communication stay up to date on technology financial literacy learn different leadership styles. technological savvy decision-making problem-solving
ICICI Bank Limited is an Indian multinational banking and financial services company headquartered in Mumbai, Maharashtra with its registered office in Vadodara, Gujarat. As of 2018, ICICI Bank is the second largest bank in India in terms of assets and market capitalisation