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Customer Support Representative Job in AVA @ Ava Cholayil Health

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 Customer Support Representative Job in AVA

Job Description

    Job Title: Customer Care Executive

    Company: AVA Group (Medimix Brand)
    Location: Chennai 
    Experience: 2+ Years
    Education: Any Graduate
    Language Preference: Proficiency in English is required; knowledge of Hindi is an added advantage.

    Job Responsibilities:

    • Handle customer inquiries, complaints, and support requests via phone, email, and chat.
    • Provide accurate information about products/services and resolve customer issues efficiently.
    • Maintain a positive, empathetic, and professional attitude toward customers at all times.
    • Record customer interactions, feedback, and resolutions in the system.
    • Coordinate with internal teams to ensure timely issue resolution.
    • Follow up with customers to ensure satisfaction and retention.

    Key Skills & Competencies:

    • Excellent verbal and written communication skills.
    • Proficiency in English; knowledge of Hindi is an advantage.
    • Strong problem-solving skills and ability to handle difficult customers.
    • Ability to multitask and manage time effectively.
    • Basic computer skills 

    Preferred Candidates:

    • Candidates with prior experience in customer support, call centers, or related fields.
    • Ability to work in a fast-paced environment with customer-centric focus.

    Regards,

    Angel Halsha K

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Employement Category:

Employement Type: Full time
Industry: FMCG / F&B
Role Category: Customer Care Executive
Functional Area: Not Specified
Role/Responsibilies: Customer Support Representative Job in AVA

Contact Details:

Company: Ava Cholayil Health
Location(s): Chennai

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Keyskills:   customer support communication skills

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Ava Cholayil Health

AVA Group is a diversified conglomerate with interests in Personal care, Natural Food, Natural Cosmetics, Alternative Wellness, Film Production, E-Commerce and Organic Farming.Over the last many decades, the group has established itself as a leader in each of the sectors it operates in.