Desktop Support Engineer Job in PES HR
- PES Hr Services
- 0 to 1 Yr
- Kharagpur
- 1 year ago
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Job Description
- Branch Visits of assigned branches in the base location and your tagged branches.
- Troubleshooting for desktops, laptops, Lan, Switch, Passbook kiosk, Outlook, and printers in terms of hardware and configuration issues of assigned branches
- Ensure timely resolution of escalated support requests, maintaining a high level of customer satisfaction.
- Collaborate with other IT teams to resolve complex technical issues.
- Monitor and track incidents and request tickets to ensure timely resolution and adherence to service level agreements (SLAs).
- Enforce IT security policies and practices, including user access controls, data protection, and compliance with regulatory requirements.
- Periodic business user connect & tracking of actionable.
- Physical Asset verification
JD
Location : DIBRUGARH ( Assam), Kharagpur, Paschim Medinipur, (WEST BENGAL), DARJEELING, (WEST BENGAL)
If Interested Pls Share your cv on the Below Mail Id - hidden_email / Contact - hidden_mobile
*Note - Only Male Candidate Are preferred.
Employement Category:
Employement Type: Full timeIndustry: IT Services & ConsultingRole Category: IT Operations / EDP / MISFunctional Area: Not SpecifiedRole/Responsibilies: Desktop Support Engineer Job in PES HRContact Details:
Company: PES HR ServicesLocation(s): Kharagpur
Keyskills: troubleshooting asset slas verification
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