Develop all training manuals both for end users and for administrators
Develop on-line training material
Facilitate training on both the product and on the changes in process (the new process) i.e. on the
application and on the new context
Facilitate training for groups of between 5 20 people
Assess training conducted on candidates to determine knowledge acquired (develop training
assessments as necessary)
Manages resistance to change
Keyskills: training manuals training material manuals training Training Presentations Help Files Technical Manuals Quick Reference Guides User Guide Creation Training ROI Enduser manuals Facetoface Training