Hi, We are hiring for a hospitality based company in Delhi location:-
Process student requests in a timely and comprehensive manner to ensure customer satisfaction with Calls and emails
Ensure error- free processing of requests
Deliver Employees, Customers and Shareholder metrics as per goals
Highlight issues through feedback and recommend changes in workflows, procedures and service levels to meet customer needs and to ensure quality service at all times
Adherence to quality and compliance guidelines
Effective and efficient request handling
Gather relevant information from customers as required and update it accurately to facilitate the decisioning process
Qualification :-
Analytical mind & attention to detail
High level of Customer sensitivity, commitment & service orientation
Should have competitive Customer Metric scores
High result orientation
Ability to take independent decision & meet stringent deadlines
Good interpersonal skills
Excellent oral/written communications skills (high emphasis on listening skills)
Accommodation facility is provided by the company.
If interested, plz share your resume at in*o@as*****************n.com
Thanks
Aman
9654892***/ 9871856***
Employement Category:
Employement Type: Full time Industry: Hotel / Restaurant Role Category: Administration / Facility / Transport Functional Area: Not Applicable Role/Responsibilies: Resident captain