Opening For customer support -international @ Cognizant

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Opening For customer support -international

Cognizant
1 - 4 years
Chennai
12 months ago
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Job Description

Roles and Responsibilities

Handle customer queries via phone calls to resolve their concerns in a timely and professional manner.
Provide accurate information about products/services to customers through written communication (email) or verbal communication (phone).
1-4 years of experience in BPO/Call Centre environment handling international clients.
Excellent written communication skills with ability to write clear emails in English language.
Strong verbal communication skills with good telephonic etiquette.
Ability to work on rotational shifts including night shifts as per business requirements.
interested to work in fixed night shifts
location - chennai work from office
notice period - immediate joiners

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations,
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Cognizant
Location(s): Chennai

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Keyskills: voice bpo Customer Service CSR cse international voice process Customer Care Inbound Customer Handling customer support

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Cognizant

Cognizant

Opening For customer support -international @ Cognizant

Home > Voice / Blended