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Desktop Support Engineer L2 @ Cadence Design

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 Desktop Support Engineer L2

Job Description

:

-Provide L2 Level Customer Support

- Provide exceptional support while communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions.

- Resolve tickets Analyze customer reported information to identify problems and concerns.

- Perform problem research and testing when necessary.

- Deliver high quality and timely resolutions to problems.

- Initiate follow-up to other service areas when appropriate.

- Perform other duties and responsibilities as necessary.

Eligibility:

- 3 plus year of experience in Technical Support

- Good communication skills

Educational Qualification:

Only Tech Graduates : (Btech's, B.E's, B.Sc Cs)

Compensation: 4,00,000 - 6,00,000 (Hike on last drawn)

Shift:24*7

Work Days:5 days working with 2 days rotational offs

Job location :Noida

To get your telephonic interview scheduled kindly call our expert H.R.'s or Whatsaap "L2 Support Noida" on given numbers


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Employement Category:

Employement Type: Full time
Industry: Recruitment Services
Role Category: General / Other SoftwareTechnical Support / Helpdesk
Functional Area: Not Applicable
Role/Responsibilies: Desktop Support Engineer L2

Contact Details:

Company: Kvc Consultants
Location(s): Noida, Gurugram

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Cadence Design

Cadence Design Systems India Pvt.Ltd. Cadence???is a leading provider of EDA and semiconductor IP. Our custom/ analog tools help engineers design the transistors, standard cells, and IP blocks that make up SoCs. Our digital tools automate the design and verification of giga-scale, giga-hertz ...