-Provide L2 Level Customer Support
- Provide exceptional support while communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions.
- Resolve tickets Analyze customer reported information to identify problems and concerns.
- Perform problem research and testing when necessary.
- Deliver high quality and timely resolutions to problems.
- Initiate follow-up to other service areas when appropriate.
- Perform other duties and responsibilities as necessary.
Eligibility:
- 3 plus year of experience in Technical Support
- Good communication skills
Educational Qualification:
Only Tech Graduates : (Btech's, B.E's, B.Sc Cs)
Compensation: 4,00,000 - 6,00,000 (Hike on last drawn)
Shift:24*7
Work Days:5 days working with 2 days rotational offs
Job location :Noida
To get your telephonic interview scheduled kindly call our expert H.R.'s or Whatsaap "L2 Support Noida" on given numbers
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Keyskills: high quality standards networking active directory troubleshooting technical support antivirus quality standards
Cadence Design Systems India Pvt.Ltd. Cadence???is a leading provider of EDA and semiconductor IP. Our custom/ analog tools help engineers design the transistors, standard cells, and IP blocks that make up SoCs. Our digital tools automate the design and verification of giga-scale, giga-hertz ...