Technology Support Specialist - Chandigarh @ Infosys BPM

Job Description

We are delighted at the prospect of seeing your resume on job portal and we are equally delighted to send you this email confirming that your profile has been shortlisted for a role with us.

INFOSYS BPM is hiring for Multiple Technology (Unix, SQL, Shell Scripting, Mainframe support, L2 Support). | Chandigarh

Please find the details below.

Experience: 2 - 5 years relevant Experience.

Qualification:Any graduate. (10+2+3 Years of Education). BE / B.Tech can apply for this position.

Shift: 24/7 shift.

Location of Interview: Pune.

Location of Posting: Chandigarh.

Role Designation- Technology Support Specialist

Skill 1 : Unix, SQL,Shell Scripting

Job Description

Responsibilities-

• Implement support activities in line with client needs and architectural requirements.
• Ensure continual knowledge management.,
• Adherence to the organizational guidelines and processes.

Technical and Professional Requirements-

• Work experience in the range of 2 to 4 yrs in IT industry
• Minimum 3 years of experience in application support
• At least 2 years of experience in Unix, Data Base(SQL)
• Expertise on shell scripting
• Basic programming knowledge (understand, debug, Troubleshoot) in one of (Java/C/C++)
• Strong Analytical skills

, Excellent communication skills

• Ready to work in 24X7 support model
• Location of posting is driven by business needs and the role fitment shall be subject to the experience level and technical, feedback.

Skill 2: AS400/Mainframe.

Role Designation- Technology Support Specialist

Job Description

Responsibilities-

1) Work as Developer/Support Team member for the AS400/Mainframe based development projects

2) Should be Technically strong and able to guide/mentor other developers in the team

3) Engage with Offshore Lead on providing regular status updates and timely inputs

4) Interact with Onshore peers and Business Leads to understand the project requirements

5) Integration Testing on the components being worked

6) Dedicated and takes ownership of the tasks being assigned

7) Should attend any calls related to the project and engage with the team, thus showcasing TEAM WORK.

Skill 3: L1-L2 Support:

Job Description

Responsibilities-

Support, Operation and Monitoring L1 services related with Retail/commerce/CRM domain

Ticket triaging i.e. Acknowledge and Assign tickets to correct team

Managing major incidents

Responsible for replying to clients over Slack/on call as part of L1 services.

Expectation to work 9.15x5 hours per week in 24x7 shift model on rotation basis

Resolve user access management tickets related with Salesforce Marketing cloud, SFSC, SFDC,Google Analytics, Drupal, Hybris, Demand ware, B2B Cloud Craze Commerce and Zuora.

Training will be given for its enablement.

Good in Business Communication .

Venue:

Infosys BPM Ltd.

Plot No 24/3, Rajiv Gandhi Infotech Park, Hinjewadi

Phase - II, Village - Man, Taluka - Mulshi,

Pune - 411 057.

Interview details:

DATE: 20th February, 2020 (Thursday).

Reporting Time: 10:00 AM to 1:00 PM.

Contact Person: Avijit / Sachin / Ibrahim.

Note: No option for telephonic or VC interview. Only F2F round interview.

Kindly carry the below list of documents :( One Set of Photocopy).

Carry an updated resume and photo ID card of yours (Driving license / Voters ID card/ Pan Card) and kindly be 20 minutes early at the venue to avoid any last min hiccups.

Thanks & Regards,

Recruitment team

Infosys-BPM

Employement Category:

Contact Details:

+ View Contact

×

Login

Candidates can login here to view contacts and apply.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Sign In Close

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

0 - 1 Yrs 1 - 2 Yrs 2 - 3 Yrs 3 - 4 Yrs 4 - 5 Yrs 5 - 6 Yrs 6 - 7 Yrs 7 - 8 Yrs 8 - 9 Yrs 9 - 10 Yrs 10 - 11 Yrs 11 - 12 Yrs 12 - 13 Yrs 13 - 14 Yrs 14 - 15 Yrs 15 - 16 Yrs 16 - 17 Yrs 17 - 18 Yrs 18 - 19 Yrs 19 - 20 Yrs 20 - 21 Yrs 21 - 22 Yrs 22 - 23 Yrs 23 - 24 Yrs 24 - 25 Yrs 25 - 26 Yrs 26 - 27 Yrs 27 - 28 Yrs 28 - 29 Yrs 29 - 30 Yrs 30+ Yrs

Expected Salary (*)

Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

Desired Industry (*):

Accounting / Finance Advertising / MR / PR / Events Agriculture / Dairy Animation / Multimedia Architecture / Interior Design Astrology Automobile / Auto Ancillaries / Auto Components Aviation / Airline / Aerospace / Aeronautical Banking / Financial Services / Broking BPO / Call Center / ITeS Brewery / Distillery Broadcasting Cement / Building Material Chemical / Petro / Plastic / Rubber / Glass Consumer Electronics / Appliances / Durables Courier / Transportation / Freight Defence / Government Education / Teaching / Training Electricals / Switchgears Engineering / Construction / Cement / Metals Environment / Waste Management Export / Import / Trading Facility Management Fertilizers / Pesticides FMCG / Foods / Beverage Food Processing Furnishings / Ceramics / Sanitaryware / Electricals Gems / Jewellery Gifts / Toys / Stationary Government / Departmental Heat Ventilation / Air Conditioning Hotel / Restaurant Industrial Design Industrial Products / Heavy Machinery Insurance Internet / E-Commerce IT - Hardware / Networking IT - Software / Services KPO / Research / Analytics Leather / Leather Products Legal / Courts Logistics / Courier / Transportation Management Consulting / Strategy Manufacturing / Production Matrimony / Matchmaking Media / Entertainment Medical / Healthcare / Hospital Merchant Navy Metal / Iron / Steel MFI - Micro Finance Military / Police / Arms Ammunition Mining / Quarrying NBFC-Non Banking Financial Services NGO / Social Work Office Equipment / Automation Not Mentioned Paint / Art / Sculpture / Craft Paper / Wood Personal Care / Beauty Pharma / Biotech / Clinical Research Politics Power / Energy / Oil / Gas / Petroleum Printing / Publishing / Packaging Quality Certification Real Estate / Property Recruitment Services / RPO Religion / Spirituality Retail Security / Detective Services Semiconductors / Electronics Shipping / Marine Telecom / ISP Textile / Garments / Fashion Travel / Tourism / Hotels / Airlines / Railways Unskilled Labor / Domestic Help Veterinary Science / Pet Care Sports / Fitness / Beauty

Functional area / Department (*):

Accounts / Finance / Tax / CS / Audit Agent / Agency Analytics & Business Intelligence Architecture / Interior Design Banking / Insurance Beauty / Fitness / Spa Services Content / Journalism Corporate Planning / Consulting CSR & Sustainability Engineering Design / R&D Export / Import / Merchandising Fashion / Garments / Merchandising Guards / Security Services Hotels / Restaurants HR / Administration / IR IT- Hardware / Telecom / Technical Staff / Support IT Software - Application Programming / Maintenance IT Software - Client Server IT Software - DBA / Datawarehousing IT Software - E-Commerce / Internet Technologies IT Software - Embedded /EDA /VLSI /ASIC /Chip Des. IT Software - ERP / CRM IT Software - Mainframe IT Software - Middleware IT Software - Mobile IT Software - Network Administration / Security IT Software - Other IT Software - QA & Testing IT Software - System Programming IT Software - Systems / EDP / MIS IT Software - Telecom Software ITES / BPO / KPO / Customer Service / Operations Legal Marketing / Advertising / MR / PR Pharma / Biotech / Healthcare / Medical / R&D Packaging Production / Maintenance / Quality Purchase / Logistics / Supply Chain Sales / BD Secretary / Front Office / Data Entry Self Employed / Consultants Shipping Site Engineering / Project Management Teaching / Education Top Management Ticketing / Travel / Airlines TV / Films / Production Web / Graphic Design / Visualiser Other Areas

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach Resume  Max 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Sign Up Close

Candidates are expected to provide most recent and accurate profile information, inappropriate content is strictly prohibited!