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Technical Support Engineer - Delhi/NCR @ Trigent Software

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 Technical Support Engineer - Delhi/NCR

Job Description

Role & responsibilities

What you'll Do

As the first point of contact for customer concerns relating to their technical issues,

advocate and represent their needs with internal product and engineering teams. Provide timely

responses, updates and resolution to technical and product inquiries. Be aware of customer's

business priorities and impact, to ensure mitigation and resolution.

Understand the customer's business priorities and impact, navigate Adobe internal teams on their

behalf, and be able to integrate and establish rapport with cross-region customer teams and cultures

to build trust.


HR

su********g@tr****t.com

Subhijeet Singh

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security,
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time

Contact Details:

Company: Trigent Software
Location(s): Delhi, NCR

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Keyskills:   Communication Skills IT Helpdesk L1 Support Desktop Support Technical Support Technical Voice Process

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₹ 4.5-9 Lacs P.A

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Trigent Software

Trigent Software Limited is SEI CMM Level 4 and ISO 9001:2008 certified company. It provides an Offshore Software Development company with facilities in the United States and India with global client. Trigent is an early pioneer in IT outsourcing and offshore software development business. We enable...