International Voice Process - Mumbai
- IntouchCX
- 0 - 5 years
- Mumbai
- 11 months ago
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Job Description
Job description
Greetings From Intouch CX!!
We are hiring for International voice Process (Immediate Joiners are preferred )
( Customer support)
Eligibility:
- Fresher (or ) A minimum of 6 Months of experience of Support with international Clients
- A post-secondary degree in any major Institute
- Fluency in spoken English
- Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions.
- The ability to learn new skills and quickly absorb and interpret new information, products, and features from the perspective of the customer
- Excellent communication skills and high emotional intelligence
- Excellent problem solving and customer service skills
- Strong analytical & Interpersonal skills
- The ability to be a self-starter, a sense of urgency, and the ability to remain calm under pressure
- A flexible schedule Must be okay to work nights
Benefits of working as a Customer Service Associate:
- An attractive compensation package with performance-based incentives
- Incredible learning and growth opportunities
- Outstanding rewards and recognition program & employee engagement activities
- Transport while working on-site Medical Insurance
- PF and ESI / Health Insurance
- 2 way transportation both pick up & drop
- Incentive plans based on performance
- 5 working days with 2 week offs
Preferred Skills/Abilities/Exposure:
- Graduate/Post Graduate/UG is Also Fine (Note: Not Pursuing Graduation)
- Should possess effective and excellent communication skills (Verbal & Written)
- Willing to work in Rotational Shifts, Night Shifts & Graveyard Shifts
- 100% Work from Office
Package:
Minimum 2.02 Lacs P.A.
Maximum 3.8 Lacs P.A.
Work Location: Hyderabad (Kokapet or Raheja Mind Space) Incentives based on performance.
Interested candidates reach out the below recruiter.
Keerthana
7032670***
ke****************a@in******x.com
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Customer Success, Service & Operations, Role Category: Voice / BlendedRole: Voice / Blended - OtherEmployement Type: FreshersContact Details:
Company: IntouchLocation(s): Mumbai
Keyskills: Excellent Communication Technical Voice Process Strong Communication Skills International Voice Process Verbal Communication
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IntouchCX
IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, were obsessed with providing remarkable customer experiences for the worlds most innovative brands.
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