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Require now for Professional Services @ Tekishub Consulting

Home > Operations Management / Process Analysis

 Require now for Professional Services

Job Description

Description and Requirements #LI-BL1 "At BMC trust is not just a word - it's a way of life!" We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud! We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation!

In this role, you ll be responsible for working with and supporting our internal Sales Teams as well as our internal Eco System. The main objective will be to prepare and or validate Quotations and Order Forms within Agreed SLAs: This position will consist of:

  • Administer core contractual aspects of the business that permit work to be performed by the Professional Services organization.
  • Assisting in the quotation process, order document preparation process, preparation of signings packages, validating signings packages and submitting signing packages for Education or Consulting Services (Professional Services) offerings
  • Assist ESR s or CSAM s in navigation through the BMC tools such as CPQ and ZIMIT
  • Assist ESR s or CSAM s in ensuring any and all required approvals are requested and obtained for the quotation or offer.
  • As applicable, administer signings in the applicable BMC systems (OpenAir, SFDC).
  • As applicable, administer projects in OpenAir, the PS administration system, to contribute to proper recording of time and expenses related to the PS business, and further permit detailed reporting required for invoicing, revenue recognition, and managerial insight and control
  • Participate in Education billings based of signed orders
  • Participate in Credit Redemption processes and monitoring
  • Action on redemption forms supplied to Order Services and ensure Oracle AR invoices are properly generated and redeemed from deposits in Oracle AR
  • Facilitate service billings by storing documents and information related to projects in an organized way and providing help to the field when needed
  • Create & maintain Help Desk tickets to track missing information regarding education or project signings and project billings.
  • Proactively follow up all issues preventing revenue recognition and invoicing.
  • Facilitate Project Closure

Leverages Supporting and navigating throughout various steps of the Opportunity lifecycle across various teams. Using skillset to deliver a wide variety of quotation requests and compliant Order Forms.

Qualifications

Bachelor s Degree or 1 to 4 years work experience in a similar role.

What We Think You'll Need

  • Basic understanding of the sales environment
  • Ability to remain focused with a high degree of attention to detail and accuracy
  • CRM Tools i.e. Salesforce
  • Oracle
  • pricing in a SaaS / On Prem & Mainframe environment business
  • Organization and Communication skills
  • Team player
  • Should be willing to work in EMEA hours - 12.30PM shift and provide quarter end support
Our commitment to you! BMC s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won t be known just by your employee number, but for your true authentic self. BMC lets you be YOU! If after reading the above, You re Unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas! It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, creed, sex, age, sexual orientation, national origin, disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, disabled veteran or status as a protected veteran, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

Employement Category:

Employement Type: Full time
Industry: IT - Software
Role Category: Operations Management / Process Analysis
Functional Area: Not Applicable
Role/Responsibilies: Require now for Professional Services

Contact Details:

Company: BMC Software
Location(s): Bengaluru

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Keyskills:   sales customer service document preparation reporting quality oracle ar csam

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Tekishub Consulting

A Decade of Trust & Support The year 2018 marks our 11 Year Anniversary since the business was established back in 2008. Having grown to a 100+ Team, the business’s success has been built on trust, pride, professionalism, competence, passion and a commitment to offering an optimum service...