Technical Writer
- Red Hat
- 4 - 8 yrs
- Pune
- 5 years ago
- Email to a friend
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Desired Candidate Profile
At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
The Red Hat Customer Content Services team is looking for a Technical Writer to join our Middleware Automation Product Documentation team in Pune, India. In this role, you will work as part of a team that promotes customer loyalty and success through content development and delivery. You'll create feature documentation, user guides, and premium content that accompany Red Hats offerings. You will define the scope of, quality test, and deliver writing projects while maintaining customer focus by participating in existing feedback programs and consistently developing your technical expertise. Drawing from your passion for both technology and the English language, you'll work closely with developers, engineers, and other subject matter experts to create content that helps our customers understand our offerings and solutions. As a Technical Writer, you will help us maintain our own GitHub repositories, manage our own testing, building, and deployment software, and work with Engineering teams to develop working code examples.
Please share me your updated resume on je****k@re***t.com along with the below details :
Full Name :
Contact No:
Email Id:
Total Exp:
Relevant Exp into Technical writing, technical documentation, content technical writing:
No of years on Github:
No of years into API :
Describe the three things that are most important for you in your next position.
Current Company:
Current Designation:
Current Salary:
Expected Salary:
Notice Period:
Current Location:
Are you open to work in Pune:
Reason for job change:
Have you applied earlier to Redhat, If yes when?:
Why would you prefer to work with Red hat?
Best Time to reach you :
Primary Job Responsibilities:
Work closely with content strategists, engineering project teams, support teams, and other stakeholders to create and maintain high-quality documentation
Effectively manage documentation projects and deliver customer-focused documentation
Engage and collaborate with customer feedback programs to address content gaps, respond to direct customer feedback, and promote continuous improvement of the documentation experience
Keep up to date on changes in our offerings, customer use cases, and support issues
Master the use of our internal documentation toolchain, including the publishing platform and issue tracking tools
Required Skills
3-5 years of enterprise-level technical writing experience
Bachelor's degree in IT, computer science, or an arts or language field
Experience with information architecture structural design
Experience writing clear and concise procedural documentation for a technical audience
Experience and comfort with with agile development methodologies and fast delivery
Familiarity with version control systems; experience and comfort with Git is a plus
Familiarity with Red Hat's enterprise solutions portfolio
Experience with topic-based, modular authoring and documentation, especially converting to topic-based content from traditional book models
Ability to actively engage subject matter experts and follow through on commitments
Working knowledge of and experience with operating within a Linux environment using the command line
Ability to read, write, and compile At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
The Red Hat Customer Content Services team is looking for a Technical Writer to join our Middleware Automation Product Documentation team in Pune, India. In this role, you will work as part of a team that promotes customer loyalty and success through content development and delivery. You'll create feature documentation, user guides, and premium content that accompany Red Hats offerings. You will define the scope of, quality test, and deliver writing projects while maintaining customer focus by participating in existing feedback programs and consistently developing your technical expertise. Drawing from your passion for both technology and the English language, you'll work closely with developers, engineers, and other subject matter experts to create content that helps our customers understand our offerings and solutions. As a Technical Writer, you will help us maintain our own GitHub repositories, manage our own testing, building, and deployment software, and work with Engineering teams to develop working code examples.
Please share me your updated resume on je****k@re***t.com along with the below details :
Full Name :
Contact No:
Email Id:
Total Exp:
Relevant Exp into Technical writing, technical documentation, content technical writing:
No of years on Github:
No of years into API :
No of years into Middleware/Storage :
Describe the three things that are most important for you in your next position.
Current Company:
Current Designation:
Current Salary:
Expected Salary:
Notice Period:
Current Location:
Are you open to work in Pune:
Reason for job change:
Have you applied earlier to Redhat, If yes when?:
Why would you prefer to work with Red hat?
Best Time to reach you :
Primary Job Responsibilities:
Work closely with content strategists, engineering project teams, support teams, and other stakeholders to create and maintain high-quality documentation
Effectively manage documentation projects and deliver customer-focused documentation
Engage and collaborate with customer feedback programs to address content gaps, respond to direct customer feedback, and promote continuous improvement of the documentation experience
Keep up to date on changes in our offerings, customer use cases, and support issues
Master the use of our internal documentation toolchain, including the publishing platform and issue tracking tools
Required Skills
3-5 years of enterprise-level technical writing experience
Bachelor's degree in IT, computer science, or an arts or language field
Experience with information architecture structural design
Experience writing clear and concise procedural documentation for a technical audience
Experience and comfort with with agile development methodologies and fast delivery
Familiarity with version control systems; experience and comfort with Git is a plus
Familiarity with Red Hat's enterprise solutions portfolio
Experience with topic-based, modular authoring and documentation, especially converting to topic-based content from traditional book models
Ability to actively engage subject matter experts and follow through on commitments
Working knowledge of and experience with operating within a Linux environment using the command line
Ability to read, write, and compile technical documents, including feature descriptions, customer use cases, and release notes using industry best practices
Experience collaborating and directly interacting with globally-distributed stakeholders from diverse cultural backgrounds documents, including feature descriptions, customer use cases, and release notes using industry best practices
Experience collaborating and directly interacting with globally-distributed stakeholders from diverse cultural backgrounds
Contact Details:
+ View Contact
Keyskills: Technical Documentation Authoring Content Development Technical Writing Information Architecture Storage Virtualization Open Source Agile Development Version Control Structural Design
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