Senior Associate, Business Analyst-ITO087313
- Genpact
- 0 to 4 Yrs
- Hyderabad
- 11 months ago
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Job Description
- Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Senior Associate, Business Analyst ! In this role, the analyst works as part of the IT Hospitality team to proactively identify problems and facilitate solutions, communicate solutions to internal stakeholders, vendors and larger internal IT teams in a Windows Client/Server LAN environment. Responsibilities Strong communication, teamwork and interpersonal skills at all levels. Troubleshoot system issues and provide data to the user community as requested Manage internal and vendor ticket queues and prioritization of items with teams Provide operational support for hospitality applications (Inntopia, IQware, LMS, Jonas, Hudson, Salesforce, Amadeus, ALICE and SpaSoft) using IT Connect and Jira systems Ensure all work follows the SDLC process, meets SOX and PCI requirements, and maintain all required supporting documentation while ensuring all risk and compliance obligations are met Work order system experience, such as Heat/IT Connect, Jira, etc. Flexible to work on weekends and holidays on a rotational basis Qualifications we seek in you! Minimum Qualifications / Skills Bachelors degree in business information systems (IS), computer science or related field, or equivalent-related IT experience Job Senior Associate Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jan 22, 2025, 6:57:19 AM Unposting Date Feb 21, 2025, 12:29:00 PM Master Skills List Consulting Job Category Full Time,
Employement Category:
Employement Type: Full timeIndustry: IT Services & ConsultingRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Senior Associate, Business Analyst-ITO087313Contact Details:
Company: GenpactLocation(s): Hyderabad+ View Contact
Keyskills: Teamwork Interpersonal skills Troubleshooting SOX Risk
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