Urgent Hiring | GA/CCE | Jalandhar, Khadur
- IIFL Finance
- 0 - 5 years
- Jalandhar
- 12 months ago
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Job Description
Looking for a rewarding career opportunity?
Join the Team of Champions at IIFL Finance Gold Loans. IIFL Gold Loans is expanding its footprints & for the same we are hiring Sales & Banking.
Open Gold Appraiser and Customer Care Executive positions at following Locations -
Jalandhar
Khadur Sahib
Job Title / Designation - Gold Appraiser
Job Description -
- To ensure 100% right valuation - capturing right cartage, proper stone deduction, avoid/ prevent spurious/unacceptable ornaments.
- Adhering to high ethical standards and complying with all the laid down processes / policies of IIFL - KYC adherence. Verify customers KYC & complete online registration.
- Maintain the quality of portfolio by tracking & controlling the threshold IRR and prompt resolution of queries pre & post loan disbursal.
- Ensure to bring in New Customers and maintain good relationship with existing customers for generating renewal & referral business.
- Ensure to call customers as per CRM leads and update in the system.
- Participate in marketing activities to improve the brand visibility of IIFL Gold Loan branch in the catchment areas and to generate leads of prospective customers.
- Drive cross-sell of other financial products to existing customers.
- Ensure strong follow up for interest collections to keep NPAs in control.
Desired Candidate Profile -
- Candidate with minimum 1 Year of sales experience from Banking & Financial Services. Gold Loan background preferred.
Job Title / Designation - Customer Care Executives
Job Description -
- Attend walk-In customers and address their issues w.r.t. Gold Loan process & various schemes offered at IIFL.
- Verify customers KYC & complete online registration.
- Provide after sales service to existing customers and obtain references from them to increase customer base.
- Provide good customer service experience while pledging / releasing /interest payment transactions etc.
- Ensure to bring in New Customers and maintain good relationship with existing customers for generating renewal & referral business.
- Participate in field-marketing activities to improve the brand visibility of IIFL-Gold Loan branch in the catchment areas and generate leads of prospective customers.
- Drive cross-sell of other financial products to existing customers.
- Adhere to standard operating procedure of the organization and maintain all important registers at branch level.
- Ensure strong follow up for interest collections to keep NPAs in control.
Desired Candidate Profile -
- Candidates with 6 months of sales experience in Banking & Financial Services can apply for the role. Tele -calling & Gold Loan background will be preferred.
Contact Person : Mr. Aman Kumar (Territory Manager)- 9501600***
Interested Candidates can also share their CV at sh****i@ii*l.com .
Job Classification
Industry: NBFCFunctional Area / Department: BFSI, Investments & Trading, Role Category: Banking OperationsRole: Sales OfficerEmployement Type: Walk-insContact Details:
Company: IIFL FinanceLocation(s): Jalandhar
Keyskills: Gold Loan Gold Appraiser Retail Sales Branch Operations Customer Care Gold Loan Operations Gold Valuation
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IIFL Finance
IIFL Holdings Limited (NSE: IIFL, BSE: IIFL) is the apex holding company of the entire IIFL Group, promoted by first generation entrepreneurs. Formerly known as India Infoline Limited, IIFL offers a gamut of services including financing, wealth and asset management, broking, financial product distri...
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