Role : Gold Appraiser
Key Responsibilities:
1.To ensure 100% right valuation - capturing right cartage, proper stone deduction.
2.Adhering to high ethical standards and comply with all the laid down processes / policies of IIFL KYC
adherence, maintaining all important registers etc.
3.Verify customers KYC & complete online registration.
4.Maintaining the quality of portfolio by tracking & controlling the threshold IRR and prompt resolution
of queries pre & post loan disbursal.
5.Participate in field-marketing activities to improve the brand visibility of IIFL_Gold Loan branch in the
proper catchment areas and to generate leads for prospective Customers.
6.Ensure to bring in New CUIDs ( New Customers) and maintain good relationship with existing customers for generating renewal & referral business.
7.Ensuring to call customers as per CRM leads (Winback, Customer Referral & Leaders app fresh leads)
and update in system.
8.Ensuring strong follow up for interest collections to keep NPAs in control & thereby achieving higher
revenue.
9.Drive cross-selling of other financial products to existing customers.
Preferred candidate profile: Candidates with one year plus gold loan experience are preferred.
Role: Customer care executive
Key Responsibilites:
1.Attending Customer Walk Ins and addressing customer grievances w.r.t. Gold Loan process & various schemes
available at IIFL.
2.Verify customers KYC & complete online registration.
3.Ensure to adhere to standard operations procedure of organization and maintain all important registers at
branch level.
4.Provide after sales service to existing customers and obtain references from them to increase customer base.
5.Ensure to bring in New CUIDs ( New Customers) and maintain good relationship with existing customers for
generating renewal & referral business.
6.Participate in field-marketing activities to improve the brand visibility of IIFL_Gold Loan branch in the proper
catchment areas and generate leads for prospective customers.
7. Ensuring to call customers as per CRM leads (Winback, Customer Referral & Leaders app fresh leads) and
update in system.
8.Ensuring strong follow up for interest collections to keep NPAs in control & thereby achieving higher revenue.
9.Drive cross-selling of other financial products to existing customers.
Office Timings:- Monday to Saturday - 9.30 am to 6.30 pm
Vacancies at: Achampet,Kothakota,Pebbair,Kollapur,Kothapet.
Locate us: https://www.iifl.com/finance/locate-us
You can also apply using:
https://forms.gle/9dHGuq8ZKhGk2ivQ9
Access above Google Forms with a personal Google account.
Interested Candidates can share CV to
sa******v@ii*l.com
Mo******G@ii*l.com

Keyskills: Gold Appraiser Sales Gold loans Gold Loan Marketing Cce Cross Selling Loan Against Gold
IIFL Holdings Limited (NSE: IIFL, BSE: IIFL) is the apex holding company of the entire IIFL Group, promoted by first generation entrepreneurs. Formerly known as India Infoline Limited, IIFL offers a gamut of services including financing, wealth and asset management, broking, financial product distri...