Bank Authorizer (Branch Operations) - Mumbai
- Idfc First Bank
- 3 - 8 years
- Mumbai
- 11 months ago
- Email to a friend
- Report this job
Job Description
Role/Job Title: Bank Authorizer
Function/ Department: Branch Banking
Job Purpose:
The role entails providing best in-class customer service to become banking partner of choice through efficient and cost-effective customer engagement. The role bearer would be responsible for client engagement, customer service, operations, liability build up, cross sales at the designated branch and ensure regulatory requirements.
Roles & Responsibilities:
Primary Responsibilities:
- Daily customer engagement on assigned customer portfolio for CA/SA/TD build up, Asset & Wealth cross sell.
- Deliver business target assigned as per performance score card.
- Giving the client need based product solutions and, in the process, aligning client requirements with business specifics.
- Assessing customer propensity and ensuring higher product penetration per relationship.
- Referencing for more business from existing customers.
- Responsible for creating a customer-focused approach for quick resolution of all queries and complaints.
- Ensuring adherence to banking regulation & policies pertaining to Anti Money Laundering, know your customer (KYC), Data & Information security etc.
- Assist in closure of all observations on audit report.
- Client relationship management and customer services related to retail banking operations.
Secondary Responsibilities:
- Perform audit and ensure compliance to internal and external regulations and guidelines.
- Provide best in-class customer service to become their banking partner of choice.
Job Classification
Industry: BankingFunctional Area / Department: BFSI, Investments & Trading, Role Category: Banking OperationsRole: Branch Operations ManagerEmployement Type: Full timeContact Details:
Company: Idfc First BankLocation(s): Mumbai
Keyskills: Branch Operations Branch Banking Branch Management Retail Liabilities
Similar positions
Idfc First Bank
About Capital First Limited: CFL is listed on BSE and NSE (Stock Code: CFL). The company provides Mortgage loans to SMEs against pledge of property, Gold Loans to retail customers, Consumer Durable Loans, Two wheeler loans, and senior secured Wholesale loans. During the last year the company expande...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in