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Service Desk / Desktop Support / Technical @ Cognizant Technology

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 Service Desk / Desktop Support / Technical

Job Description

    Walk-in Drive on 1st Feb 2025!!! Primary Skill : Service Desk with Excellent Communication Location: Cognizant Technology Solutions,CKC,4/2 Elnet Software Cty., Cpt Roadcpt Road, Sholinganallur, Chennai, Tamil Nadu 600113. Time: 9.30 AM to 5.30 PM Experience: 18 Months to 4 Years Responsibilities: Provide first-level support by handling incoming queries and help requests from end users via email or phone. Document all calls and create detailed notes of user issues. Troubleshoot technical issues related to Windows desktop OS, proprietary software, virtual desktops, mobile OS, printers, and other IT systems or hardware. Reset end-user passwords and manage security privileges. Collaborate with other IT teams to resolve complex issues. Maintain and update the knowledge base with solutions and best practices. Provide training and support to end-users.,

Employement Category:

Employement Type: Full time
Industry: IT Services & Consulting
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: Service Desk / Desktop Support / Technical

Contact Details:

Company: Cognizant
Location(s): Chennai

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Keyskills:   Service Desk

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Cognizant Technology

Cognizant Technology Solutions India Ltd Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combi...