Genpact Mega Walk in Drive for International

Job Description

Genpact Mega Walk in Drive for Voice Process @GGN on 18^th-21^st Feb 2020

Interview Date: 18^th-21^st Feb 2020.

Walk-in Timings: 11 am to 2 pm.

Contact Person: Twinkle 7042558***

Interview Location- Genpact 22A&B, Sector-18, Udyog Vihar, Gurgaon-122001

Nearest Metro Station- MG Road

Please mention name HR TWINKLE NASSA on top of the resume and directly walk-in at the venue

Shifts: 24*7

Work Location: GURGAON

 Any graduate/drop outs/pursuing candidates can also apply

Responsibilities:

Collect the delinquent amount from the customer over the phone or take promises from them on making the payment
Make collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also
Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund
Follow up on customer/internal disputes, customer questions and working between departments to get a resolution
Inbound & outbound calling
Provide payment plans basis customer requirement.

Qualifications:

Minimum qualifications:

• Any graduate.
• Freshers are eligible
• Strong Communication Skills (verbal and written)

Preferred qualifications:

Good customer handling skills
Good communications skills

Documents to be carried:

2 UPDATED COPIES OF RESUME
ORIGINAL AADHAR And PAN CARD IS MANDATORY
2 XEROX COPIES OF ID PROOF
2 PASSPORT SIZE PHOTOGRAPHS
LAST 3 MONTHS PAY SLIPS ( IF ANY )

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