Senior Customer Service Representative Chennai 0-3 Years INDIA Job Family Delivery Voice Job Description (Posting). To provide information to their customer regarding their queires and resolve the end customer issues as per defined SLA , Able to work independently and efficiently to meet SLA , Able to comprehend the request of the customer and meet the quality standard (1.) AttendanceorLogin HoursorUnsechduled LeaveorSLA targets as per defined by the process (2.) Improving skill level throughSelf development or nominating training programs Skill reverification Tests (3.) Meet the defined Quality Scores. Innovation and Process Improvement (4.) The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team (5.) To consistently meet or exceed CSAT parameters as defined for the process. Qualification Btech No. of Positions 10 Skill (Primary) Domain Competencies (BSERV )-Healthcare-Operations Management Auto req ID hidden_mobileBR,
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Senior Customer Service Representative Job in