Designation: Associate
Experience: 1+ years
Location: Nelamangala, Karnataka.
Industry: E-Commerce.
Key responsibility:
Should have the working knowledge on Ticketing Tool
Able to work in 24x7 ECom and Logistics Environment in rotational shifts and follow roosters, 6 days working.
Able to handle day to day troubleshooting of Laptops, Desktops, Printers, Wi-Fi , Barcode Printers , Barcode Scanners.
Able to understand and troubleshoot the Laptops and Desktops hardware issues for L1 support.
Able to Troubleshoot on Windows 10, MS Office, Ubuntu / Linux, Open Office, Outlook Configurations.
Able to Manage the IT Assets Inventory, Issuance and Receiving, Data Capturing.
Able to Manage Vendors for support / Repairs / Services / ISP Call logging and coordination.
Able to Manage Basic Network Check, Switches, Firewalls, Access Points etc.
Should have the knowledge of IP, DNS, DHCP, Domain controller and Directory Services to support on L1 Issues.
Good verbal and written communications, email etiquette, process following and hierarchy maintenance.
Certifications: Hardware Networking, RedHat, MCITP etc. will be value Add and preferred.
Take Ownership, be Proactive, Analyze and Sense Business Impact and Control the site in terms of IT Support and end user satisfaction.
Keyskills: it support Hardware redhat linux System Administration Software
DELHIVERY PRIVATE LIMITED Delhivery is India's leading e-commerce fulfillment company, where technology is used to drive supply chain solutions. Delhivery provides an array of products and services for online businesses - including online channel integration services, sourcing, catalogue managem...