supervisor manages the day-to-day operations of a hotel, ensuring that the hotel runs smoothly, and guests receive excellent service. Their responsibilities include:
Supervising departments
Overseeing the operations of all hotel departments, such as housekeeping, the kitchen, and the laundry room
Managing staff
Hiring, training, and managing staff, including setting work schedules and delegating tasks
Maintaining inventory
Maintaining the hotel's inventory and ordering new items as needed
Interacting with guests
Addressing guest concerns and complaints, and answering questions to ensure guests have a quality experience
Inspecting rooms
Ensuring that guest rooms and other hotel areas are clean and that hotel protocols are being followed
Assisting the general manager
Helping the general manager with management tasks, such as creating employee work schedules and distributing payroll checks
Planning and organizing
Planning, organizing, and managing catering, housekeeping, accommodation, and other services
Budgeting and financial planning
Working with budgets and meeting financial targets
Marketing and promotions
Setting up and rolling out marketing and promotional campaigns for the hotel.

Keyskills: housekeeping adaptability behavior based safety supervision customer service safety training attendant activities cafeteria management teamwork time management