Assistant Manager @ Transformplus

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Assistant Manager

Transformplus
4 to 5 Yrs
Bengaluru
11 months ago
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Job Description

Assistant Manager- Training of Job description

Experience in delivering training programs by using prescribed methodology and maintain delivery matrix targets batch throughput/coverage/PKT sessions. Should have experience in handling team of multiple trainers.

Responsibilities and Desired Skills:

Lead a Team of Trainers, Coaches, TL to enable training delivery.
Track record in designing and executing successful training programs.
Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc).
Work with respective Trainers to create a robust TNI / Refresher plan to improve agent performance within classroom training live environment.
Excellent communication and leadership skills.

Ability to plan, multi-task and manage time effectively.
Strong writing and record keeping ability for reports and training manuals.

Skills Required:

People Management

Excellent verbal, written and interpersonal communication skills.
Must be proficient with Microsoft Office (intermediate PowerPoint, basic Excel).
Outstanding customer service skills and dedication to providing exceptional customer care.
Ability to multitask and successfully operate in a fast paced, team environment.

Interested candidates can share CV to vishnu@transformplus.in

Employement Category:

Employement Type: Full time
Industry: Banking / Financial Services
Role Category: Operations Management / Process AnalysisCustomer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Assistant Manager

Contact Details:

Company: Transformplus
Location(s): Bengaluru

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Transformplus

Greetings from Alternate HR Solutions Pvt. Ltd.!!!!!!! We would like to introduce ourselves as established HR Solutions Company operational since 2009 ( 9+ Yrs in this Industry ).We work closely with many of National / Multinational Clients for their PAN India requirements and have proved our...

Assistant Manager @ Transformplus

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