Healthcare Financial Navigator Job in Get It
- Mifm Operations
- 2 to 6 Yrs
- All India
- 1 year ago
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Job Description
- ## About Our Organization ## Ideal Candidate Profile **Education**: High school diploma or equivalent required. **Experience**: A minimum of 2 years in a medical billing role or contact center environment is essential; experience with a medical contact center is preferred. **Knowledge**: Familiarity with basic insurance and medical terminology is necessary. **Skills**: Strong emotional intelligence, the ability to empathize, and guide conversations toward resolution. **Attitude**: A positive mindset and a genuine passion for helping patients. ## Key Responsibilities Maintain an 8-hour workday between 8 AM and 6 PM EST, Monday through Friday, with flexible shift options (either 8 AM to 5 PM or 9 AM to 6 PM) without late nights or weekends. Clearly explain new medical balances, including information about the date of service and insurance coverage. ## Benefits of Joining Our Team Bonus program and paid time off after 90 days. Individual Coverage Healthcare Reimbursement Arrangement (ICHRA) for medical insurance. 401(k) plan and company-sponsored life insurance with supplemental buy-up options. Supportive coworkers and a collaborative work atmosphere. Valuable experience within the healthcare industry. ## Remote Work Technical Requirements To ensure effective remote work, candidates must meet the following criteria: Minimum internet bandwidth of 25 Mbps download and 5 Mbps upload. RTT (round trip time) of 100ms or less to "AWS Workspaces US East (N. Virginia)." A wired internet connection directly to the home router (no Wi-Fi). Internet service via Coax, DSL, or Fiberno satellite or wireless connections allowed. Willingness to install authentication applications, such as Microsoft Authenticator. ## Remote Work Physical Space Requirements To maintain a secure and confidential working environment, candidates must ensure: A private workspace where conversations cannot be overheard during working hours. No printed or written PHI or HIPAA data; data security must be maintained using electronic resources. Company-provided computers should be secured and accessible only to the employee in a locked office when possible. A quiet, distraction-free area that upholds confidentiality. If you are dedicated to customer service, enjoy working as part of a team, and are motivated to make a difference in patients" lives, we encourage you to explore this opportunity and apply today! Employment Type: Full-Time,
Employement Category:
Employement Type: Full timeIndustry: Medical / HealthcareRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Healthcare Financial Navigator Job in Get ItContact Details:
Company: Get It RecruitLocation(s): All India+ View Contact
Keyskills: emotional intelligence medical billing insurance medical terminology
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