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Quality Analyst - Voice Process Job In Step In @ Mifm Operations

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 Quality Analyst - Voice Process Job In Step In

Job Description

    Position - Quality Analyst

    Process - Voice Process

    Work Location - Mumbai (Airoli)

    Qualification - Any Graduate / Any Post Graduate

    Experience - Minimum 1 year experiece as a Quality Analyst (On Paper)

    Day Shift

    Immediate Joiners Required

     

    CTC - 4.00 LPA

    Pls contact Rajesh - hidden_mobile (Voice Call / Whatsapp) for more details

     

    Assess call quality and compliance.

    Offer feedback for improvement.

    Maintain evaluation records and coaching.

    Lead QA team to enhance operations.

    Collaborate with managers on coaching plans

    Developed improvement strategies with internal and external

    team

     

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (Domestic)
Functional Area: Not Specified
Role/Responsibilies: Quality Analyst - Voice Process Job In Step In

Contact Details:

Company: Step In Placements
Location(s): Mumbai

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Keyskills:   qa call monitoring quality analyst

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₹ Not Specified

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Mifm Operations

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