Position - Quality Analyst
Process - Voice Process
Work Location - Mumbai (Airoli)
Qualification - Any Graduate / Any Post Graduate
Experience - Minimum 1 year experiece as a Quality Analyst (On Paper)
Day Shift
Immediate Joiners Required
CTC - 4.00 LPA
Pls contact Rajesh - hidden_mobile (Voice Call / Whatsapp) for more details
Assess call quality and compliance.
Offer feedback for improvement.
Maintain evaluation records and coaching.
Lead QA team to enhance operations.
Collaborate with managers on coaching plans
Developed improvement strategies with internal and external
team

Keyskills: qa call monitoring quality analyst