Roles and Responsibilities:
i. Provide trouble shooting and problem resolution assistance in areas of expertise to customers.
ii. Client interaction - collects the client requirement, understand the functionality, analyze the impact
and explain to Development team.
iii. Client on-boarding making understand software functionality and features.
iv. Remote-access and support through phone calls.
v.Ensure customers remain satisfied with the product by educating them about functional capabilities
and possible upgrades.
Academic Qualification:
BBA/B.Com/M.com/MBA Finance or related field
Trading domain knowledge (For Retail : Knowledge of Margin and general trading terms like types of
order , types of contracts etc), Knowledge of Capital Market
Experience with Broker /Banks/ Financial institute/Insurance preferred.
Experience:
2-4 years of relevant experience
Job Location:
Mohali
Keyskills: capital market Stock Broking NSE BSE Trading Stock Market
uTrade is a FinTech company providing multi-asset full suite trading platform, low latency algos engine, risk management and DMA FIX gateway. Our products are widely used by global financial institutions including Brokers, Algo Firms, Banks, Stock Exchanges, Fund managers and their end customers.